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Admissions Counselor Training

It’s What We’re Best At.

It’s All We Do.

 

From Good to Great

What makes a great admissions counselor?  Often times, it's the same answer as what makes a good leader or a small business owner.  Technical skill, cognitive ability, emotional intelligence, vision casting, and character development is a recipe for success.  Some of these are identified by you early on.  For other traits (like technical skill), you try to assess a team member's willingness and ability to learn.  For the traits that make up a great admissions counselor that can be developed over time, let us help you speed up that process.  Even if you have a team you feel strongly about but you are looking for a tool that can help them become a better storyteller, boost sales skills, improve customer service, and more successfully close the deal, that's where we come in.

 

Contact

➤ LOCATION

Elmhurst, IL

☎ CONTACT

ryan@admissionscounselortraining.com
(708) 717-4805

 

Currently Offered Services

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Admissions Training Workshop

In 4-6 hours, we cover sales, relationships, and customer service (not processes and national gloom and doom). We get right into helping counselors turn prospects into enrolled students. Topics include value proposition, storytelling, developing relationships, asking difficult questions, active listening, influencing decision-making impulse, identifying and overcoming objections, and going for the close. Contact us for a demo and sneak peek of the training.

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Coming soon:  New Hire Boot camp

A 1-week boot camp with counselors from other institutions.  They'll hear best practices on territory management, office culture (general), conducting effective visits, structuring a quality phone interview with effective questions, strategies for discovering a strong value proposition, phone skills, sales and customer service skills, and many other topics.
Expect to pay less than bringing in a trainer and see what a week of undivided training attention does to prep your new counselors.

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Recruitment and Sales Guide

The basis for the half-day workshop. Not to be purchased without the workshop, however, the guide includes additional information that are also suitable for brand new counselors.
The most effective way to use this ~80 page guide would be to have your present day team receive the workshop, purchase the guide to go deeper, and the guide will reduce the necessity to purchase future half-day workshops down the road.

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Content Marketing Workshop

It is much more cost effective to bring the conference to your enrollment and/or marketing office rather than to send everyone to a conference.
This roughly 3 hour workshop was created to discuss the latest and greatest in content marketing. Most of the material has been presented at national conferences and in webinars and white papers and includes lots of specific examples of best practices from around the industry.
For right value/message, right audience, and right time, this primary source information will get the whole team on the same page.

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COMING! Virtual Admissions Sales Training

The need for well-trained counselors with phone skills is at an all-time high, but doing training on campus might not be an option. Now you can send your counselors to a synchronous online experience with counselors from other institutions. The cost is a fraction of the already low-cost on campus training. If 5 or more people attend from the same institution, you’ll receive the recruitment and sales guide no additional cost.

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You provide the content

Are you a college with something specific you’d like training on, or are you a service provider looking for additional training assistance?
We are experts on training and the science of engaging different millennial personalities. Most admissions teams we’ve trained were using content provided to us (rather than created by us). Entrust us to deliver the training content that already exists and be confident it will be delivered and received well.

 
 

 
 
College is no longer really optional...Schools are taking in more students, many of whom are not prepared.
— Scott Jenkins, National Board of Governors
 
 

 
 
 

Let's Talk.

Use the form below to get more information, to ask questions, or to get pricing for your institution.  We will respond shortly.  If you prefer a phone call, please provide your phone number and the best time to contact you in the "how can we help" text box.

 
 
It was exactly what I was hoping for. It helped us address the parts of student conversations we were having some difficulty with.
— Sean, Director of Admissions
 
A really nice reinforcement of what we have been trying to get everyone on the same page about.
— Karen, Associate Vice Chancellor of Student Service & Enrollment Management
 
This was significantly better than sales training we received from someone who had no higher ed experience.
— Nick, Director of Enrollment
 
This is the best training we’ve received on closing the deal.
— Karl, Vice President of Enrollment Management
 
This training exceeded our expectations. It was much better than the most recent training we received. Ryan’s higher ed and admissions experience is great.
— Kim, Director of Admissions
 
I love the level of depth it went into.
— Amanda, Assistant Director of Admissions
 
The half-day workshop was VERY beneficial for our team!
— William, Director of Admissions